by Teyrra Crawford,
Doctor of Pharmacy Candidate 2018, University of Maryland School of Pharmacy
“Show of hands. How many students think the answer is
choice A.”
As
instructors work to incorporate review questions and checkpoints in their
presentations, many students decline to participate out of a fear of being
wrong.1 The lecturer is unaware of their students’ gaps in
understanding the material and students miss opportunities for clarity out of
fear of saying the “wrong” thing.
So how can we bridge the gap? How can instructors encourage students to be open and engaged during class discussions and when review questions are posed? By creating a classroom that is psychologically safe – that’s how. The concept of psychological safety, simply stated, is the idea of “feeling safe”2 in the situation or environment. This is not about physical safety (although that may be a factor), it is more about the student’s comfort in sharing their thoughts without fear of being attacked or judged by their peers or the instructor. But the fear of being wrong is not the only barrier. In addition, students need to know their input is appreciated and, regardless of a difference of opinion, respected.
So how can we bridge the gap? How can instructors encourage students to be open and engaged during class discussions and when review questions are posed? By creating a classroom that is psychologically safe – that’s how. The concept of psychological safety, simply stated, is the idea of “feeling safe”2 in the situation or environment. This is not about physical safety (although that may be a factor), it is more about the student’s comfort in sharing their thoughts without fear of being attacked or judged by their peers or the instructor. But the fear of being wrong is not the only barrier. In addition, students need to know their input is appreciated and, regardless of a difference of opinion, respected.
Let’s
revisit the example about asking the students to select the correct choice for
a checkpoint question:
Several students raise
their hands for the various answer choices: A, B, and C. While the students
still have their hands raised for answer choice C the instructor points to one
of those students and asks her to explain how she arrived at that answer
choice.
Depending
upon the age of the students/participants as well as the content, this type of
“on the spot” attention may invoke anxiety or withdrawal from the student (from
a behaviorist perspective) as well as others (from a social learning
perspective). The goal in creating a psychologically safe classroom environment
based on mutual respect and openness, as well as providing a variety of
opportunities for meaningful participation that results in learning success. By
establishing a culture within the classroom that fosters active participation
and engagement by the students, it will lay the basis for a classroom that is
psychologically safe.
Understanding
that every student learns differently based on personality and experience,
“putting someone on the spot” may be counterproductive and make the student
feel less “safe.”3 But fear not instructors — all is not lost! There
are several strategies that can be employed to inspire students to actively
participate. Instead of students raising their hands, if they have access to electronic
devices, they can submit their answer choices through a polling system via the
internet, or using software and devices designed to increase interaction.
Classroom response devices and online polling, test student knowledge and
providing a way to share the results while maintaining a level of anonymity.
These classroom aids (like ActivClassroom, iClicker, RW poll) can be used to
teach and reinforce concepts throughout the course while still tracking the
individual progress and challenges of the individual student. Such technology
has been integrated at Ron Clark Academy Middle School4, a school
that focuses on making learning fun and
effective for students. It can also be used in health professional
education! In a comparative study
conducted between 2008 and 2009 at an Indian medical school, clicker technology
was used during lecture activities and the researchers measured it’s impact on
test scores. The results showed that test scores and retention up to 12 weeks
after the course were both higher in the group that used clickers.5
Due to
budget restrictions, using such tools may not be an option. However there are
other ways in which instructors can cultivate an environment where students
enjoy sharing. Instead of simply stating that a student
is “right” or “wrong”, open the response to the entire class for feedback.
In an article published on Education Week’s website, an instructor discusses
the strategy of “sticking with the student” that she learned from the book, The Skillful Teacher.6 In the article, McCaffrey suggests how to engage
the student after a less than optimal answer is given without making the student feel
like he was on the hot seat. The instructor has to be conscious of their own
body language and tone when responding. Additionally, when responding to
answers, the instructor should praise the student’s thinking, while encouraging
them to think a little more about the answer.
Sometimes the instructor should reword the question to help the students
explore the concepts more deeply. Another strategy she suggests using is “turn
and talk” session. Using this strategy, students have an opportunity to discuss
their responses with peers before having to provide individual responses to the
teacher. This relieves some of the
immediate pressure from one student while actively engaging thought and
participation from the rest of the class.7 Instructors can
incorporate “get to know me” exercises so that students may become more at ease
with their peers.
While
different tools help to engage students, the fundamental component of building
a psychologically safe classroom is consistency.8 For example, let’s
say students have been allowed to turn in homework two days late without
penalty. Let’s assume, mid-way through the course, a student turns in an
assignment a day late and receives a zero. Such inconsistency incites anxiety
in students and can destabilize that feeling of “safety” in the classroom. Once
standards are set in place, they should stay in place. Or if changes must be made, adequate
explanation for the change should be provided to support consistency and trust
between the students and the instructor.
Some
points to remember:
- Set the
tone, be clear of what expectations are, and be consistent!
- Provide a
variety of opportunities for students to participate and show what they
know!
- Do some research and prepare activities in advance to maximize outcomes, minimize confusion, and reduce stress.
- HAVE FUN!! Your enthusiasm will rub off on your learners!
****Please share your
comments and experiences with establishing and thriving a psychologically
safe classroom!****
References
1. Schreiner CS. Handbook
of research on assessment technologies, methods, and applications in higher
education. Hershey, PA: Information Science Reference; 2009. p. 53-57.
2. Preisler J. Being
Safe vs. Feeling Safe [Internet]. Fosteringperspectives.org. 2016 [cited
2016 Feb 1].
3. Nilson L. Teaching
at its best. Bolton, MA: Anker Pub. Co.; 2003. p. 129-131.
4. YouTube. The Ron Clark Academy
ActivClassroom - Top Ten Ways [Internet]. 2016 [cited 2016 Feb 1].
5. Datta R, Datta K, Venkatesh M. Evaluation of interactive
teaching for undergraduate medical students using a classroom interactive
response system in India. Medical Journal Armed Forces India.
2015;71(3):239-245.
6. McCaffrey B. Sticking
With Students: Responding Effectively to Incorrect Answers [Internet].
Education Week Teacher. 2014 [cited 2016 Feb 10].
7. Phillips M. Creating
an Emotionally Healthy Classroom Environment [Internet]. Edutopia. 2014
[cited 2016 Jan 31].
8. Coetzee M, Jansen C. Emotional
intelligence in the classroom. Cape Town: Juta; 2007. p. 31-32.
9. Jordan R, Lin Foo M, Hooley R. Science
engineering - McGraw Center - Princeton University [Internet].
Princeton.edu. 2010 [cited 2016 Feb 1].
I agree 100%! Most children (including myself) struggle with confidence in and outside of the classroom. Although it is mainly the parents responsibility to help their children develop confidence, additional help from the teacher can go a long way! A teacher can not simply assume that all children understand everything and that they are the same level. For example, I struggled with test taking all throughout grade school. Once I got to college I actually attended a seminar about test taking skills (didn't really think I needed to learn how to take a test and that there are other strategies besides studying the material). Ever since then my anxiety about test taking decreased dramatically and test grades increased tremendously. Giving the teacher other options and avenues of helping children learn may also diffuse some of the teachers frustration of students not performing well. It may also motivate the teachers to continue to find ways to ensure all students perform well. All in all we need both the tools/methods to teach and the teachers cooperation/willingness to ensure that children feel safe in the classroom to succeed! Great work in bringing more awareness to this important issue Teyrra!
ReplyDeleteI agree 100%! Most children (including myself) struggle with confidence in and outside of the classroom. Although it is mainly the parents responsibility to help their children develop confidence, additional help from the teacher can go a long way! A teacher can not simply assume that all children understand everything and that they are the same level. For example, I struggled with test taking all throughout grade school. Once I got to college I actually attended a seminar about test taking skills (didn't really think I needed to learn how to take a test and that there are other strategies besides studying the material). Ever since then my anxiety about test taking decreased dramatically and test grades increased tremendously. Giving the teacher other options and avenues of helping children learn may also diffuse some of the teachers frustration of students not performing well. It may also motivate the teachers to continue to find ways to ensure all students perform well. All in all we need both the tools/methods to teach and the teachers cooperation/willingness to ensure that children feel safe in the classroom to succeed! Great work in bringing more awareness to this important issue Teyrra!
ReplyDeleteJust curious, is there any research that may suggest the traditional methods (such as the example in your article of the children raising their hands) have any benefits at all? If not and those methods are very detrimental to learning, I wonder why teachers are taught those methods and or allowed to use them?
ReplyDelete