Embracing Mobile Technology – A Gateway to Learning

by Joanna Yala, PharmD, PGY1 Pharmacy Practice Resident, Sinai Hospital 

In an increasingly technological world, teachers and students are being pushed to adapt. Smartphones, tablets, and laptop computers are quickly replacing the conventional blackboard and chalk. I believe that transitioning from traditional note-taking and lectures to incorporating mobile devices and on-line information sharing into our classrooms can positively impact the learner’s experiences.  In this discussion it is helpful to understand what learning and memory entails. Learning is the acquisition of skill, knowledge as well as attitudes, while memory is the expression of what the learner has acquired.¹ 

As today’s technology constantly develops, we face a dilemma — risking turning away from what is already tried and tested to venturing out into the unknown and untested. As educators, we want to fulfill our duty to prepare our students with the knowledge and skills necessary to equip them for their future endeavors, but we also want to deliver the learning experiences in a controlled, safe environment. Thus, the decision for institutions to shift towards online classrooms and the use of mobile devices in tandem with the face-to-face instruction is critical.

There have been multiple studies that have evaluated the use of the mobile devices (e.g. smartphone, tablet, and computer) as an instructional tool. Social media allows a reflective output for ideas and computer applications have allowed for file-sharing.  These advances have expanded our capabilities and created virtual centers of learning.

An observational study of undergraduate students’ adoption of a mobile note-taking tool was conducted at the University of Chester in the United Kingdom.²  The software tool allowed educators to provide mobile support to students’ learning and provided an array of functions for the gathering and management of information.  The tool allowed students to easily record ideas using voice notes as well as save pictures and handwritten notes. There was positive feedback and recommendations from the test subjects reading the use of this particular platform.  Users felt the tool positively impacted their organizational skills.

In another study conducted by the Center for Teaching Excellence at the United States Military Academy, the best practices for teaching using iPads were explored.³  All the students in this setting had iPads available to them. The participants (teachers and students) deemed the devices beneficial, but the results also revealed concerns with their use such as the need to have access to the Internet, appropriate software applications for peer-to-peer and student-professor interactions, and user competency. Despite these concerns, the student interest in the subject matter seems to be one of the most important factors to consider when selecting the best teaching method. Thus, software developers have continuously tried to design applications that make the learning experience more enticing, convenient, and user-friendly.  Features common to mobile devices include capturing photos, videos of lectures, and hand-written notes as well as accessing electronic documents.

In light of the current capabilities of mobile devices as a tool to enhance instruction, I think they can be effectively used to improve learning. Studies suggest positive behavior changes when students use them for independent study under the guidance of an instructor. Social learning is also cultivated through peer-to-peer interaction with online discussion boards.

The world has evolved so much in the past two decades. Students were once dependent on every word a lecturer said, hurriedly scribbling them down in notebooks. Now we are privileged to access information with just a few taps on a screen – anywhere, anytime. By conditioning ourselves to embrace new methods of presenting and organizing information, educators can provide a gateway to limitless knowledge and possibilities.

References:

1. Kazdin A. Learning and Memory. Adapted from the Encyclopedia of Psychology [Internet]. c2000 [cited 2015 2 Feb]. 4128p.
2. Shepman, A, Rodway P, Beattie C, Lambert J. An Observational Study of Undergraduate Students’ Adoption of (mobile) Note-takingSoftware. Computers in Human Behavior. 2012 ;28 (2): 308-317.
3. Beskow D, Deb A. Increasing Learning with iPads and Social Media [Internet]. Center for Teaching Excellence, United States Military Academy, West Point, New York; 2013 [cited 2015 Feb 2]. 11p.

Applying Intersectionality to Health Professions Education

by Caitlin Leach, Pharm.D., PGY1 Community Pharmacy Practice Resident, University of Maryland School of Pharmacy

Health professions are comprised of a distinct group of people with specific domains of inquiry possessing language, methods, and skills within a focused framework.  While health professions education encourage the acquisition of an impressive depth of knowledge, they limit the scope of practitioners’ expertise.  A common solution to this issue involves promoting interprofessional education. Theoretically, this exposes learners to other areas of specialization in order to provide a more holistic approach to the task at hand.

I argue that this is not an adequate solution.

Interprofessional approaches involve temporary overlap of profession-specific frameworks to provide insight and new knowledge regarding a particular task. Unfortunately, this categorizes information outside the practitioner’s framework as the responsibility of other professions. This approach is appropriate when complex tasks have access to an interprofessional perspective. However, often in pharmacy practice, particularly in settings where patients face barriers-to-care and lack-of-access, complex cases must be solved independently of additional practitioners’ perspectives. To address this gap, pharmacy students need more exposure — not to interprofessional education, but to intersectional education.

“Intersectionality” is a sociological theory coined by Kimberlé Crenshaw in 1989.¹ The theory postulates that multiple axes of identity contribute simultaneously to a person’s experience of oppression and discrimination.  The typical manifestations of oppression - sexism, racism, classism, biphobia, homophobia, transphobia, and belief/cultural-based prejudice – cannot be examined independently because they contribute to inequality in a way that is interconnected and interrelated. Instead, intersectionality offers a holistic framework to evaluate the impact of multiple identities contributing to a person’s experience of inequality.¹ Borrowing the concept of intersectionality, it can be applied in health professional education and used to help students see the multiple determinants contributing simultaneously to a patient’s experience of health.

This figure illustrates various axes of human identity converging to a point of intersection

Image from: http://www.clydefitchreport.com/2015/01/intersectionality-going-forward/

Similar to identity, the origin of poor health is multifactorial and cannot be examined through a singular lens. Pathophysiologic and psycho-social determinants of health are interconnected and interrelated. While interprofessional approaches provide a different perspectives, from ability (physical therapy), family and income status (social work), to mental health (psychology, psychiatry), and others, it is imperative for pharmacists to be able to incorporate these health determinants when making therapeutic decisions in the absence of consulting other professions. In healthcare education, intersectionality can be applied to patient cases with the realization that health is not determined by any one thing. Through addressing psycho-social health determinants and discussing their impact on pharmacotherapeutic decision-making, intersectionality can provide students with a more complex understanding of health in order to address the needs of diverse patient populations.²

Intersectional case studies could explore a variety of questions including:

• What does lifestyle modification look like in a patient with diabetes on a fixed-income, with limited access to reliable electricity and heat, and sporadic medication adherence due to transportation issues to the pharmacy?
• In a patient with metabolic syndrome, depression, and anxiety that loses insurance coverage and can only afford half of her medications, which 5 of 10 medications are the most important in maintaining her health?
• What preventative care and screening recommendations do you make for male, female or transgender patients lacking primary care providers?

Adding layers of complexity regarding the human experience to patient cases can aid students in making the transition from the classroom to practice. Using intersectionality to address health disparities and improve health outcomes will also lead to more encompassing, holistic healthcare.³ Intersectionality provides a framework for pharmacy education that takes into account the complexity of health and human experience rather than reinforcing barriers-to-care as the responsibility of other health professionals and, in effect, perpetuates health disparities.

References:

1. Sumi C, Crenshaw K, McCall L. Toward a Field of Intersectionality Studies: Theory,Applications, and Praxis. Signs: Journal of Women in Culture & Society. Summer 2013;38(4):785-810.
2. McGibbon E, Rochester C. Applying Intersectionality & Complexity Theory to Address the Social Determinants of Women’s Health. Women's Health & Urban Life. May 2011;10(1):59-86.
3. Hankivsky O. Women’s health, men’s health, and gender and health: Implications of intersectionality. Social Science & Medicine. June 2012;74:1712-1720.

Maximizing e-Learning by Maximizing Interaction

by Ryan D’Angelo, B.S., Pharm.D., PGY1 Pharmacotherapy Resident, University of Maryland

I have always believed in welcoming technology into the classroom. Why not bring the wealth of information that exists today and increase what you can present to your students? It seems with increasing acceptance of technology and changing pedagogy techniques, the tide is turning. More and more institutions and teachers are relying on electronic learning (e-learning) to reach their learners in an effort to improve access and learning outcomes.

Most e-learning platforms use web-based systems to make information available to users anywhere in the world, on their own time, and at their own pace.^1,2 This can help decrease the amount of time lecturing to students and use in-class time to engage in active discussions. One thing to keep in mind when deciding to employ e-learning — there are a variety of implementation strategies and some are better than others. When e-learning techniques fail to engage learners, the results can be potentially worse when compared to learning outcomes observed in a traditional classroom environment.

One key in making interactive e-learning effective is providing learners with easy, fast, and instinctual access to content.^1,3,4 This can be achieved by utilizing diverse multimedia methods (audio, video, text) to deliver the content. Allowing for random access to information gives learners the ability to select content of their interest and is more likely to capture the mental attention of users.4 Allowing random access to content (rather than prescribing what content should be accessed and the sequence) requires interactivity by forcing the user to select what content they want to review, instead of forcing them to start at a particular point.^1,4,5

Interactive e-Learning Strategies

 

• Interactive Text: Terminology within text can be made interactive by providing definitions of text when the cursor is placed over the word, hyperlinks to images or video, and creating space where users can annotate within the margins of the page.
• Audio and Video: Providing video content in segments that are indexed allows for random access to different portions of the video. Many on-line continuing education courses utilize this technique by allowing viewers to pick the sections they would like to watch in the order they prefer.
• Simulation: Simulation can allow learners to put their knowledge to the test in “real-life situations”. Simulation can be created for nearly any subject including hard sciences (chemistry and physics), healthcare (patient cases), and personal interactions (psychology). While its technically more difficult to create high quality simulations, it can escalate interactivity to the next level!
• Learning by Asking (LBA): Allowing learners to assess their understanding by creating online questions and answers is an effective means of increasing interaction with the material. After the answer is selected, the correct response can be displayed to provide learners with real-time reinforcement and a detailed explanation. In addition, allowing students to propose questions related to the content can encourage learners to reflect on what they had just read, seen, or heard.
• Asynchronous Discussion Boards: Similar to learning by asking, asynchronous discussion boards can encourage critical thinking and examination of content.  Writing about the material forces learners to provide their interpretation of content. This can stimulate a discussion among students regarding the content and can inspire further inquiry.

Many studies have evaluated the impact interactivity on learning effectiveness and have found improvements in learner satisfaction, increased attention and better test performance compared to traditional classroom methods like lecturing.^1,4,5,6 This may be in part to enhanced self-directed and self-paced learning allowing students to be in a more focused and motivated mind-set when they engage with the material. One of the common limitations of these studies is that they generally evaluate only one form of interactivity. However, McLaughlin and colleagues evaluated a application of diverse set interactive tools using a multi-media website. The website was designed to provide instruction in a neurologic pharmacotherapy module — part of a required course in a doctor of pharmacy curriculum.3 The multi-media site blended video, assessment questions with immediate feedback, an interactive pop-up glossary within text, and allowed students to pose questions within each section of the text. The questions were answered by the instructor within 24 hours. This format was compared to a conventional 38-page downloadable text version of the material. When student performance on the final exam was compared, those with access to the interactive media site achieved significantly higher scores (80% vs. 74.5% p-value = 0.04). In addition, students with access to the media-site reported higher satisfaction with the module but this difference was not statistically significant. In class quiz scores were similar between the two groups (83.5% vs 84.1% p-value 0.89).

One of the major difficulties with implementing e-learning is the time it takes to develop interactive multimedia. Most faculty lack the knowledge to program the software to include these interactive approaches. Development of e-learning content requires a large investment of time, at least initially. But one thing to keep in mind is that the materials are enduring and can be updated and built on. Resources (people, equipment, and software) available through information and technology (IT) departments may also be able to assist with the initial development of e-learning materials. This can ease the time burden.

E-learning can be a useful tool to enhance learning and allow the more effective use of classroom time by using it for discussions and other “flipped classroom” activities. Building interactive multi-media requires dedicated time but when developed appropriately it enhances learning outcomes. E-learning has tremendous potential because the diversity of methods can meet the needs of students with different learning styles. Teachers should not be dissuaded from using interactive e-learning strategies because it requires us to learn new ways of delivering instruction. Rather, it is an opportunity to increase our skills to reach our learners.


References

1. Sun PC, Tsai RJ, Finger G, Chen YY, Dowming Y. What drives a successful e-learning? An empirical investigation of the critical factors influencing learner satisfaction. Computers and Education. 2008;50:1183-1202.
2. Zhang D, Nunamaker F. Powering e-learning in the new millennium: an overview of e-learning and enabling technology. Inf Sys Front. 2003;5(2): 207-18.
3. McLaughlin JE, Rhoney DH. Comparison of an interactive e-learning prepatory tool and conventional downloadable handout used within a flipped neurologic pharmacotherapy lecture. Currents in Pharmacy Teaching and Learning. 2015;7:12-19.
4. Zhang D. Interactive multimedia based e-learning: a study of effectiveness. American Journal of Distance Education. 2010;19(3):149-62.
5. Zhang D, Zhou L, Briggs RO, Nunamaker JF. Instructional video in e-learning: assessing the impact of interactive video on learning effectiveness. Information and Management. 2006;43:15-27.
6. Chumley-Jones HS, Dobbie A, Alford CL. Web-based learning: sound educational method or hype? A review of the evaluation literature. Acad Med. 2002;77:S86-93.

Competition in the Classroom: Is it Healthy?

by Alice Lee, PharmD, PGY1 Pharmacy Practice Resident, Kaiser Permanente Mid-Atlantic States

“You have competition every day because you set such high standards for yourself that you have to go out every day and live up to that.” 

– Michael Jordan

Competition exists in our daily lives. People often seek to achieve superiority in a variety of ways, from social situations to organizational charts. In the classroom, students compete for class rank, best exam scores, leadership roles within student organizations, or internship positions at well-known companies. Some people view competition as a problem in educational settings because, although some thrive on competition, it leads to loss and failure for others.  On the other hand, some see it as an important and potentially transformative educational method.

Competition can play an important role in student achievement as it motivates students to excel. A randomized control trial has shown increased efficiency and improved self-awareness in class activities when students were in a competitive environment.¹ However, it also has some downfalls.  Competition can trigger stress, anxiety, and discouragement, which can lead to disengagement. Some may argue that it is important for students to face “real world” situations by artificially creating competitive class activities. However, this cab not only leads to unhealthy competition, but also forces students to adopt a specific world-view.¹  To be effective, instructors need to have a good understanding of the purpose of competition, how students will perceive the situation, and what consequences the activities will bring. If the instructor’s focus is to determine winners and losers by comparing students to one another, the learning purpose of the activity will be diminished.  When competition become the goal, the students will focus on the end product and winning rather than the learning process and self-reflection on the completed task. Must there always be a winner and losers in a competition? Can competition be used to create mutual benefits for all students?

Collaboration

Instead of focusing on individual student’s success and achievement, the concept of competition can be used in the context of group work. The instructor can introduce competitive goals to the class and divide students into smaller groups. This can shift students’ attitudes from individualized achievement to reaching a goal through interdependent work. Some examples include knowledge based jeopardy and trivia questions. When forming a group, it is important to avoid any gender-based division or creating groups based on students’ academic status or the instructor’s personal biases. Grades should be distributed evenly with an emphasis on participation and group support. In addition, instructors should keep in mind that there is the potential for some team members to dominate, which can unintentionally lead to marginalization of less skilled students.

Several competition based team learning activities have been built into healthcare professional schools’ curriculums.  For example, Regis University School of Pharmacy’s curriculum describes the importance of team-based learning.² Groups are assigned to complete a pre-class learning exercise. Each exercise is designed such that individual students fully contribute to solve challenging problems. During the class time, each group reveals their answers simultaneously and compete with other teams for correct answers. Each group is accountable for their own work. Through these competitive team activities, the faculty believe it motivates students who do not normally participate in group activities. This showcases the potential benefit of bringing competition into team-based learning activities.

Self-Evaluation

In every competition, one person wins and others lose. Ideally, we want to see both winners and losers treating each party with respect and accept the results as part of the learning process. Students who did not win can sometimes take the loss personally and let that hinder their willingness to contribute in the future. To reduce these negative consequences, instructors should use structured post-activity evaluation to assess the fairness of the activity and the student’s self-reflection regarding their performance. Student can be asked the following questions immediately after the activity:³

1. How did my participation impact my team’s and my personal results?
2. What strengths did I bring to the team performance?
3. What should I improve to achieve better results next time?

In Transformative Classroom Management,³ Shindler describes how to create healthy and avoid unhealthy competition in a classroom:

In healthy competition:

• The primary goal is to have fun
• The competition goal is not “real or important” nor is it characterized that way
• The learning or growth goal is conspicuously characterized as valuable
• The competition has a short duration and is characterized by high energy
• There is no long-term effect from the episode
• All individuals or groups have a reasonable chance of “winning”
• Students all firmly understand these points 

In unhealthy competition:

• It feels real - the winners and losers will be affected
• The competitive goal/reward is “valuable” and is characterized that way
•  The learning task is characterized as a means to an end (winning the competition)
• Winners are able to use their victory as social or educational capital at a later time
• Competition implicitly or explicitly rewards the advantaged students
• Over time students develop an increasingly “competitive mindset.” 

Competition in the classroom can provide motivational learning opportunities and fun for the students if cautiously managed. Instructors must objectively evaluate the potential impact of competition and try to find an appropriate place for it in educational settings.

References:

1. Worm BS, Buch SV. Does competition work as a motivating factor in e-learning? A randomized controlled trial. PLoS ONE. 2014; 9(1):e85434.
2. Regis University School of Pharmacy. School of Pharmacy Supplemental Student Handbook 2014-2015. 2014.
3. Bender, D. Randall KE. Description of an interactive jeopardy game designed to foster self-assessment. The internet Journal of Allied Health Sciences and Practice. 2005; 3(4).
4. Shindler J. Transformative Classroom Management, Positive Strategies to Engage All Students and Promote a Psychology of Success. San Francisco: Jossey-Bass; 2010.

Servant Teaching: Applying the Principles of Servant Leadership to the Classroom

by Ashlee Mattingly, Pharm.D., Clinical Instructor, University of Maryland School of Pharmacy

There has been a push in recent years for education to transition from teacher-centered approaches, which is mainly comprised of didactic lecturing where students passively learn the information, to student-centered methods, where students and teachers interact more and students take a more active role in their learning experience.  While the research has shown that student-centered methods are superior to teacher-centered methods, to effectively make this transition there must an attitudinal change.¹

Robert K. Greenleaf first coined the term “servant leadership” in The Servant as Leader in 1970.  The servant leader puts the needs of others first and focuses on their growth and development.  The servant leader is servant first and leader second.²  In 2008, J. Martin Hayes proposed a model of servant teaching by applying the principles and values of servant leadership to teaching.³

If we apply McGregor’s Theory X - Theory Y styles of management to education, there would be two distinct teaching styles.  The Theory X teacher would be the authoritarian leader of the classroom.  The teacher determines what will be taught as well as how it will be taught.  The student is believed to lack motivation, be dependent on the teacher, and requires close supervision.  In contrast, the Theory Y teacher relinquishes the power and control.  The teacher instead allows the student to play a large role in determining the material and instructional methods.  The student is more autonomous and the teacher acts as a facilitator to guide the student.^3,4  While traditional teaching more closely follows the Theory X method, J. Martin Hayes argues that Theory Y is consistent with the principles of servant teaching.³

Larry Spears describes how the ten characteristics of servant leaders can be applied to teaching.⁵  (See Table 1)  Servant teachers allow the students to determine their own learning needs.  Instead of the teacher simply transmitting the knowledge that they deem important to the student, the teacher must listen to what the students are saying (or not saying) in order to best serve the needs of the students.^3,4,5,6 

Table 1 – Characteristics of Servant Teachers

Listening	Listen to students to help them determine their learning needs.
Empathy	Understand the students’ perspective and foster an learning environment where student can openly express their thoughts
Healing	Some students will fail.  It’s an important part of the learning process.  Rebuild the student’s self-confidence after failure.
Persuasion	Help students understand the importance of an concept but allow freedom to formulate their own opinions
Awareness	Be aware of students’ response to your teaching methods and be adaptable
Foresight	Plan carefully using student-centered methods
Conceptualizing	See the big picture.  How do all the parts fit together.
Commitment to Growth	Help each student reach their potential.  Foster your own growth at a teacher.
Stewardship	Seek to improve the community and the profession.
Build Community	Create a welcoming environment but help students hold themselves and others accountable.

The servant teacher must understand that students have a lot of trepidation when they enter the classroom.  This may be due to a concern over a lack of knowledge or simply a fear of the unknown.  The teacher must be able to empathize with the students in order to calm these fears.  In order for the servant teaching method to work, the students must feel comfortable expressing their thoughts and opinions and it is the teacher’s responsibility to foster an environment that encourages this behavior.^3,5,6

Servant teachers must also accept that students will fail and to understand that failing is an important part of the learning process.  The teacher must provide a safe environment to allow the student to fail but then to work to heal and rebuild the student’s self-confidence and self-esteem after a failure.^3,5,6

The servant teacher relies on the power of persuasion (not their authority) and focuses on helping students understand why a certain answer (or approach) is correct.  The servant teacher explains to students why a certain topic (or concept) is important but allows students the opportunity to formulate their own opinions instead of merely forcing an idea.^3,5

Servant teachers must be aware of how the students react to the lesson plan and teaching methods.  They must be able to adapt to serve the needs of the students.^3,5  Moreover, servant teachers should use foresight and try to predict how students would react to a certain lesson plan or teaching method.  Teachers should plan for the unknown and make the commitment to foster a student-centered learning environment.^3,5,6  Servant teachers must conceptualize how all of the parts fit together to make the whole and are able to communicate the importance of this to the students.^3,5,6

The servant teacher makes a commitment to growth, not only the growth of each student but also one’s own personal growth.  The teacher understands that the learning process is never finished and is continually seeking feedback in an effort to improve.^5,6

The servant teacher accepts the role of steward for the community and their profession.  They strive to encourage the students to be stewards as well.^3,5,6  As stewards, servant teachers understand the importance of building a community in and outside the classroom.  They work to create a welcoming environment in the classroom where students feel comfortable sharing their ideas and opinions.  The teacher instills into the minds of the students the importance of holding others accountable, whether this is through group assignments or class participation.^3,5,6

In one field based study traditional-age (18-24 years old) college students were surveyed regarding the characteristics they associated with their most and least effective teachers.⁷  The survey was was based on Laub’s Servant Organizational Leadership Assessment instrument.  This instrument utilizes the characteristics of servant leaders and attempts to measure perceived servant leadership qualities.8  Not surprisingly, the most effective teachers had strong servant leader qualities.⁷

Servant teaching can serve as the starting point for student-centered learning.  On an end of course evaluation where a teacher used a servant teacher approach, one student wrote, “The room had been transformed into an incredibly unique learning culture.  The class had established some of the highest levels of trust, respect and honesty that I have ever experienced in study or work…”³  If teachers accepting their new role as facilitators, students will take a more active role in their learning which will empower and better prepare them for the future.⁹

 

References

1. Corley MA.  Student-Centered Learning.  Just Write! Guide.  American Institutes for Research.  February 2012:23-25. Accessed November 15, 2014.
2. What is Servant Leadership?  Robert K. Greenleaf Center for Servant Leadership. Accessed November 1, 2014.
3. Hays JM.  Teacher as Servant-Applications of Greenleaf’s Servant Leadership in Higher Education.  The Journal of Global Business Issues.  Winter/Spring 2008(2);1:113-134.
4. Balfour DL, Marini F.  Child and Adult, X and Y: Reflections on the Process of Public Administration Education.  Public Administration Review Nov/Dec 1991(51);6:478-485.
5. Spears LC.  Character and Servant Leadership: Ten Characteristics of Effective, Caring Leaders.  The Journal of Virtues and Leadership.  2010(1);1:25-30.
6. Robinson FP.  Servant Teaching: The Power and Promise for Nursing Education.  International Journal of Nursing Education Scholarship.  2009(6);1:1-18.
7. Drury S.  Teacher as Servant Leader: A faculty model for effectiveness with students.  School of Leadership Studies Regent University.  Servant Leadership Research Roundtable. August 2005.  Accessed November1, 2014.
8. Laub JA.  Assessing the Servant Organization: Development of the organizational leadership assessment (OLA) instrument.  Dissertation, Florida Atlantic University, Boca Raton, FL.  Accessed November 15, 2014.
9. Hannay M, Kitahara R, Fretwell C.  Student-Focused Strategies for the Modern Classroom.  Journal of Instructional Pedagogies.  March 2010; 2: 1-16.  Accessed November 15, 2014.