Scary Word of the Day: Advocacy

by Mary Reagan Richardson, PharmD, PGY1 Community Pharmacy Resident, Mississippi State Department of Health

Advocacy is a term that is thrown around with different meanings in different settings.¹ All professional students have, at one point or another, heard the word advocacy mentioned as something they should do. But how do we advocate?  And is it something that can be taught? It seems that everyone agrees that advocacy is necessary and important but defining the competencies needed to “advocate” and measuring it are harder to come by.¹ In fact, when searching for primary literature on the topic, I found only four studies that mention advocacy.

So what is advocacy? One definition states that ”Advocacy is telling or demonstrating something you know to someone in order to improve the quality of life for others.”² The American Medical Association defines physician advocacy as, ”Action by a physician to promote those social, economic, educational, and political changes that ameliorate the suffering and threats to human health and well-being that he or she identifies through his or her professional work and expertise.”¹ There are several other definitions but they all include two central themes: knowledge propagation and a call to action.

There is a distinction between advocacy and self-advocacy. Advocacy is primarily about asking others to take action to benefit another person or a community. Self-advocacy is all about informing someone about what you or your profession can do. It is still a form of advocacy, just not done for the benefit of others. Self-advocacy is often a part of advocacy. If you cannot clearly articulate what it is you do and why only you can do it, how can you ask for an action-oriented change to occur? Self-advocacy fulfills the knowledge propagation step of advocacy.

Pharmacists, nurses, physicians, and other health professionals are all taught what it is their profession does as well as what they can or perhaps should be permitted to do. So, it only makes sense that advocacy is taught during professional degree programs. There is some evidence about the benefits for teaching self-advocacy to elementary school children, however, consensus on ways to teach how to advocate for others is not well developed.³ In my readings, it seems that advocacy can be broken down into three major types; person-to-person communication, using your knowledge to fill a need in the community, and direct, participatory communication with legislators or primary stakeholders.^1,2,3,4

For example, I am a pharmacist in a community, independent pharmacy. A patient comes in talking about how long the wait is and complains “why can’t you just put the pills in the bottle already?” There are several approaches that can be taken here: A) ignore the comment, B) apologize for taking so long C) explain what pharmacists do when filling a prescription. The pharmacy advocate would go with option C. What if that patient knew that you called the prescriber to get the dose adjusted due to an interaction with another medication? It is through these sorts of interactions, which happen every day, that we, as practitioners, educate the public about what goes on behind the scenes to improve their health. This is person-to-person advocacy.²  Calling the physician to get the dose change is also advocacy, because the pharmacist is using his/her knowledge, on the patient’s behalf, and making a call-to-action (e.g. change the dose of the medication). Advocacy in both of these circumstances enhances the public’s understanding of the pharmacist’s professional role.

Another example of advocacy is when you see a need for something in your community and take action. Like implementing COVID-19 vaccination clinics in a community pharmacy. The rules and regulations can be onerous and the additional demands of such a service can be very disruptive to a pharmacy’s workflow. However, pharmacies all over the country are implementing them to address the largest public health crisis in a century. You are advocating for your patients and community by taking on the added cost, stress, and time to administer these vaccines to improve the health of the community.

On a much larger scale, advocacy encompasses talking to local, state, and federal legislators and other policymakers about issues pertaining to your profession. However, many health professionals find it quite daunting to advocate for their profession directly to legislators. Many people are unsure of how to go about talking with legislators about what they do and the problems they encounter. The best way to prepare for these conversations is to stay up-to-date with the latest news about your profession, locally and nationally. The more informed you are as a practitioner, the better your case to a legislator will be. For example, when I spoke with a legislator in 2018 about expanding the scope of pharmacist practice in Mississippi, his first question to me was, “Have other states done this?” If I had not done my homework and known that, in fact, other states had authorized pharmacists to do similar things and the positive impact it had, that conversation would have ended right then and there. Speaking with legislators about a topic doesn’t have to be an in-person discussion. You can always send an email to your local or state senators explaining why and how you see a problem being fixed. Regularly communicating with your legislators and other policymakers is the most active and participatory form of advocacy.⁵

These examples provide a road map on ways in which we can advocate for our professions. In terms of teaching how best to teach students to advocate, there are very few published examples.  There are some residency programs that have advocacy curriculums that have been successful.⁴ Most professional degree programs include something about advocacy in their curriculums but do not have published learning objectives or competencies.⁶

I believe that there should be an advocacy course in the required curriculum or, at the very least, offered as an elective. This course would focus on how to research an issue, how to identify the major stakeholders, and how to make an “ask” (i.e. the call to action) This course should get students thinking critically about the problems their profession and the patient they serve face. A lobbyist could be brought in to discuss speaking strategies and the “how to’s” of talking to policymakers. The learning objectives and competencies should assess whether a student could effectively deliver an “elevator pitch” on an issue. Advocacy is something that becomes more natural as you practice it. For this reason, any advocacy course should have simulation activities and field-based exercises that students need to complete. Teaching students that advocacy can be as easy as talking with your family or calling your United States Senator can help make advocacy more approachable and an inherent expectation of being a professional.⁴

^References

1. RoyeaAJ, Appl DJ. Every voice matters: The importance of advocacy. Early Childhood Educ J 2009; 37: 89-91.
2. Earnest MA, Wong S, Federico SG. Perspective: Physician advocacy: What is it and how do we do it? Acad Med 2010; 85: 63-67.
3. Lee, A. (2021, April 12). The importance of self-advocacy for kids who learn and think differently. Retrieved April 21, 2021, from https://www.understood.org/en/friends-feelings/empowering-your-child/self-advocacy/the-importance-of-self-advocacy
4. Servaes J, Malikhao P. Advocacy strategies for health communication. Public Relations Review 2010; 36: 42-49.
5. Chamberlain LJ, Sanders, LM, Takayama JI. Child advocacy training. Curriculum Outcomes and Resident Satisfaction. Arch Pediatrics & Adoles Med 2005;159: 842-847.
6. Douglas A, Mak D, Bulsara C, Macey D., Samarawickrema I. The teaching and learning of health advocacy in an Australian medical school. Inter J Med Educ 2018; 9, 26-34.

Adapting to Adaptive Learning Technology

by Endya L. Young, PharmD, PGY1 Pharmacy Practice Resident, Magnolia Regional Health Center

While humans tend to be alike in more ways than not, we are also very different. We differ in the ways we think, feel, and act. And we differ in the ways we learn. Students each have their own learning style, strengths, and weaknesses that do not always align with a “one size fits all” approach. What if there was a technology to meet the different needs of students? What if this technology had the potential to foster self-directed learning skills? Such a technology would be a great addition to health professions curricula in combination with other teaching methods. This technology exists today!  Although it is fairly new, the technology has the potential to provide some significant benefits to students in the long run.

What is adaptive learning technology (ALT)? It is computer-based software that provides a personalized learning experience based on how the student performs.¹ It allows the student’s learning experience to be navigated in a way that fits the student’s needs and increases the likelihood that the student will be successful.² How does this work? ALT modifies the student’s learning materials in real-time based on their interaction with the program.³ Based on the student’s responses, ALT identifies the student’s strengths and address weaknesses and then adjusts the instructional materials, changes the pace, modifies the assessments, or provides feedback specific to the learner’s needs. ALT provides an efficient and flexible way to remediate learners who have not yet mastered a lesson while presenting new information to those who have.⁴

The number of studies on the effectiveness of adaptive learning technologies in pharmacy curricula is limited, but I believe it could be of significant benefit to students.  Using adaptive learning technology would prompt students to further develop their self-directed learning and their independence when learning — skills they need after they graduate. It has the potential to reduce gaps in learning and help to identify students who may be struggling.⁴ Use of this technology in pharmacy schools seems promising because of the need to retain the foundational knowledge while acquiring new information from the ever-evolving, ever-changing world of healthcare.

A recent study analyzed changes in self-directed learning when adaptive learning technology was used. This study enrolled first-year pharmacy students who were completing a two-semester Pharmacists’ Patient Care Process (PPCP) course series.³ In the first semester of this course, professors used active learning during traditional lectures, for example requiring students to complete pre-readings and reflections on course content followed by in-class quizzes.³ Adaptive learning technology was then used during the second semester of the course. Students were required to complete midterm and final examinations in both semesters. Surveys were completed by the students to assess the following: assignment management, stress management, procrastination management, seminar (lecture) learning proficiency, comprehension competence, examination management, and time management.³ To measure the students’ experiences and perceptions of ALT, focus groups were also used to gather additional feedback. The investigators report that students appreciated the additional practice and assessments that ALT provided. The study also concluded that using ALT freed up time during class for the instructors and students to engage in more active learning activities.

The themes identified from the student focus groups in this study convinced me that adaptive learning technology is something that should be incorporated into the pharmacy curriculum. The first theme was student learning preferences. Students overall found the assessments in ALT to be helpful, but also stated that the use of this technology made it more difficult to study for examinations.³ The students in this group stated that they would have liked to have some sort of guide such as PowerPoint slides to aid them in identifying the most pertinent information. The second theme mentioned was teaching methods. Students liked the mix of the teaching methods used, such as pre-class activities, mini-lectures to highlight key points in the learning material, and in-class activities to reinforce their learning.³ It is important to note that some students did not engage with ALT as they should have, often only answering the assessment questions and bypassing course material.  This is important because another study that used ALT in a physics course at a South African University found that students who spent more time engaging with the program performed better on examinations.⁵ The third theme was valued. Students seemed to benefit more from hearing their professor’s insight on the material being taught and helped them to apply concepts as they progressed. The fourth theme was technology and the challenges the students encountered with its use.

Although the findings in this particular study showed that the use of ALT was not favored by most students, I think that some of the student’s concerns are due to a lack of familiarity. Their desire to be given notes and the fact that many students struggled with procrastination and time management makes me think they oppose ALT simply because it is not something they have used before and have not yet developed the skills to be self-directed learners. Students may have had difficulties because they the lack skills needed to discern important information on their own.³ They preferred to have all of the information provided to them and to have the teacher point out what is important during class. Some students also did not engage with the ALT as they should have, often prioritized other classes. Using a combination of in-class active learning activities with ALT in between class sessions, in my opinion, gives the students the opportunity to learn from and engage with the professor but also develop life-long learning skills.  This will require some major adjustments for student students (and instructors!). Such a major change should be introduced gradually. Overall, I believe ALT has great potential – helping students who have not yet mastered the material a personalized experience while simultaneously promoting the development of self-directed learning skills. 

References

1. Forsyth B, Kimble C, Birch J, Deel G, Brauer T. Maximizing the Adaptive Learning Technology Experience. Journal of Higher Education Theory and Practice [Internet]. 2016;16(4):80-88.
2. Liu M, Kang J, Zou W, Lee H, Pan Z, Corliss S. Using Data to Understand How to Better Design Adaptive Learning. Technology, Knowledge and Learning. 2017;22(3):271–98. 
3. Toth J, Rosenthal M, Pate K. Use of Adaptive Learning Technology to Promote Self-Directed Learning in a Pharmacists’ Patient Care Process Course. American Journal of Pharmaceutical Education [Internet]. 2020;85(1): Article 7971.
4. Moskal P, Carter D, Johnson D. 7 Things You Should Know About Adaptive Learning [Internet]. EDUCASE 2017.
5. Basitere M, Ivala E. Evaluation of an adaptive learning technology in a first-year extended curriculum programme physics course. South African Computer Journal; 2017; 29 (3):1-15.